Refund and Returns Policy

Return Window

30 days to 2 years (varies by product—check the product description).
After this period, full refunds/exchanges aren’t possible.

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Eligibility
✅ Accepted: Unused or gently used items in original condition with proof of purchase.

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❌ Not Accepted:
Intimate/sanitary goods, hazardous materials, flammable items.
Gift cards, downloadable software, opened media (CDs, DVDs, games, etc.).
Items damaged due to misuse or missing parts.

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How It Works
Request a Return: Contact us at support@home-gymequipment.com or via live chat.
Ship It Back: Send to {provided address} (return shipping costs are your responsibility).

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Get Refunded:

Once inspected, we’ll notify you and process refunds to your original payment method.

Refund Timelines
Processing may take a few days.
If delayed, check with your bank first, then contact us.

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Exchanges
We replace defective/damaged items—email us to arrange an exchange.

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Gift Returns
You’ll receive a gift credit if the item was marked as a gift.
Otherwise, refunds go to the original buyer.

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Need Help?
Questions? Reach out at support@home-gymequipment.com or chat live— we’re happy to help!